• Call us on:020 8942 2202
  • Out of hours:020 8108 4978
  • Emergency:020 8942 2202

Preventative Health Care

Keep your pet protected

Consultations

We have consultations available with veterinary surgeons throughout the day on weekdays, from 8:30 in the morning until 7:00 in the evening, and on Saturday mornings. We think it’s important to for us to spend time with you and your pet. We want to make sure our vets have enough time to examine your animal and to discuss the best course of treatment with you. That’s why we have fifteen minute appointments every weekday. We aim to create a personalised diagnosis and treatment plan that works for you and your pet. Our appointment times are longer than most vets and we feel it makes a huge difference.

We also run nurse clinics; these include appointments such as nail clipping and administering of medication, an, and we may recommend them for some appointments such as routine wound checks and suture removal and post dental checks. Nurses also run specific clinics such as weight watchers and puppy checks. Nurse appointments are free for Pet Health Club members.

Microchips

We can microchip your animal for permanent identification.

Losing a pet is very distressing and a microchip is a way of vastly improving the chances of your pet returning home safely and quickly. Having a chip installed is very quick and easy as the chip itself is tiny, about the size of a grain of rice and sits just under the skin between the shoulder blades. It is just like having an injection, and although the needle is a litle larger we put some local anaesthetic cream on the skin in advance to minimise any discomfort.

When your pet is microchipped, we register your chosen details with a central database. It is very important that you keep these details up to date.

Since April 2016, there are new laws in effect to ensure all dogs are microchipped. It is now a legal requirement that all dogs must be microchipped and their details are up to date:

  • When you buy a puppy it is important that it is micro chipped and registered on a government compliant database.
  • Your database records MUST be kept up to date with any changes including address and phone number.
  • Make sure you choose an implanter who uses micro chips conforming to ISO standard 11784 an implemented British Standard.

If you would like to have your pet microchiped or have it's details checked, please do not hesitate to contact us.

Nurse Clinics

Veterinary nurses are very important members of our team at New Malden Vets. They are responsible for the day to day nursing care of hospitalized pets. They set up and monitor fluid therapy and take blood tests and blood pressures. They also assist the veterinary surgeons in the operating theatre and monitor anaesthetics.

In addition our Veterinary Nurses draw on their knowledge and experience to run a number of clinics to help clients with the care of their pets.

Most nurse clinics relate to preventative care and keeping your pet in the ideal condition. Nurse consultations can help your purse as well as your pet, as these clinics are either free of charge or have a reduced fee compared to that of an appointment with a veterinary surgeon!

Below, you can find further details on some of our nurse clinics:

Grooming, nails & anal glands

Nurses can assist with routine manicures of dogs, cats and small pets such as rabbits and guinea pigs. They can also empty anal glands in dogs if recommended by a vet. They can help with grooming issues in dogs and cats, and will advise if any knots and tangles have got to the point where it would be kinder to admit the pet to be sedated or anaesthetised for more major grooming.


Medication help

These clinics are free to attend, except for the cost of any medicine required. Some pets are less keen than others about having their medicines! Nurses can help with administering medications, for example giving worm pills to cats, applying flea spot-ons, and giving ear or eye drops.


'Weigh and worm' clinics

We recommend that growing puppies pop in to us once a month for the nurses to do a weight check and apply the routine advocate monthly dose, and dispense any worming necessary. Puppies who come for these check-ups become very familiar with the surgery and get to know the staff well – they also know who is likely to find them a tasty treat! They then find the whole experience of visiting the vet if they are poorly much less intimidating.


Post-op checks and suture removal (Free)

Many post-op checks are done by qualified nurses, who will check the wound, remove any sutures, and advise on on-going care. If they have any concerns they will ask a vet to take a look.


Nutrition clinics (Free)

Our nurses can advise on prescription diet foods, which range from those designed to help keep a patient’s teeth clean to diets for supporting kidney function or diabetes. They also run ‘weight watchers’ clinics to help those pets who are getting rather too heavy!


Senior Pets

At New Malden Vets, we promote regular health checks for our senior patients. This can be something as simple as a regular weight check, up to blood pressure assessments or blood tests. We may suggest regular fluid therapy using sub cutaneous fluids, which has significantly prolonged the wellbeing and longevity of many of our elderly feline patients.

Many of these procedures are carried out by our nurses, and they get to know our older patients and their owners very well.

Nutritional Advice

Our vets and nurses will be happy to assist and advise with any questions regarding your pet's diet or nutrition. We stock Royal Canin and Hill's lifestyle and prescription diets, and can order other brands, usually for next day delivery.

Members of our Pet Health Club receive a 20% discount on diet foods!

Parasite Control

We recommend regular and effective control against internal and external parasites for our pet’s sakes as well as for public health concerns. Parasite problems can range from irritation from fleas to the potentially fatal canine lungworm.

Our Vets and Nurses will advise on the best individual protocol and products for your pet, taking into account the individual pet’s life style, temperament and risk level. We have a range of possible treatments including: sprays, drops onto the skin, injections, tablets and effective collars.

Vaccinations & Health Checks

We recommend all pets should have regular health checks, at least annually and ideally twice a year. Many problems can be treated or cured if detected early. All pets coming for their annual check-up and vaccination will have a full health check at the same time.

Members of our Pet Health Club will receive full core vaccination and twice yearly health checks with a vet as part of their membership.

Practice information

New Malden Vets

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  • Mon
    8:00am - 7:00pm
  • Tue
    8:00am - 7:00pm
  • Wed
    8:00am - 7:00pm
  • Thu
    8:00am - 7:00pm
  • Fri
    8:00am - 7:00pm
  • Sat
    8:30am - 12:00pm
  • Sun
    9:00am - 10:00am (Emergencies)

Emergency Details

Please call:

020 8942 2202
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Find us here:

14 Burlington Road, New Malden, Kingston upon Thames, Surrey, KT3 4NY
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Please call this number for emergencies:

020 8942 2202